Shaundm 0 Report post Posted April 9, 2006 (edited) Using v 6.03.00, every so often for no apparent reason, all of my drop down menus go grey so that i can not select anything. Even the close button is greyed out. The only thing to do is click the x in the top right to close it down. Any ideas how to fix this bug? I do run file maintenance very often. Edited April 9, 2006 by Shaundm Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted April 9, 2006 Using v 6.03.00, every so often for no apparent reason, all of my drop down menus go grey so that i can not select anything. Even the close button is greyed out. The only thing to do is click the x in the top right to close it down. Any ideas how to fix this bug? I do run file maintenance very often. The next time it happens, try 'Center the Current Window' on the Windows menu . Sometimes a window gets hidden behind the layout and is waiting for a response so the menus are dimmed 'Center the current window' will bring a hidden window to the forefront. Normally you only have to do that one time to fix the problem. Virginia Share this post Link to post Share on other sites
Shaundm 0 Report post Posted April 9, 2006 The centre current window does not fix it. I have tried that many times before, as its one of the only few drop downs menus that work. Any other suggestions? All it does is move the window to the centre but everything still stays grey. Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted April 9, 2006 Sorry that did not help. The only thing I can think of is to try to remember the steps leading up to the dimmed menus to see if there is a pattern. Virginia Share this post Link to post Share on other sites
Terry Reigel 0 Report post Posted April 9, 2006 Using v 6.03.00, every so often for no apparent reason, all of my drop down menus go grey so that i can not select anything. I'd suggest you upgrade to 6.08.000 - some of those issues have been fixed. Share this post Link to post Share on other sites
Shaundm 0 Report post Posted April 10, 2006 I'd suggest you upgrade to 6.08.000 - some of those issues have been fixed. <{POST_SNAPBACK}> I thought about upgrading but i tend to not upgrade unless there is a specific feature that i require or it is essential, as with most upgrades minor glitches happen, and I am just a bit worried about something happening. I suppose I will just have to live with it for a while longer. Thanks Share this post Link to post Share on other sites
camckay 0 Report post Posted April 13, 2006 The next time it happens, try 'Center the Current Window' on the Windows menu . Sometimes a window gets hidden behind the layout and is waiting for a response so the menus are dimmed 'Center the current window' will bring a hidden window to the forefront. Normally you only have to do that one time to fix the problem. Virginia <{POST_SNAPBACK}> This sounds exactly like what's happened to me, and I've finally figured out what causes it. In the row of icons across the top, there's one with a man and a plus sign for "Add New Person". If you click on him, the menus gray-out. Solution: press the Esc button, and voila! everything comes back. No more rebooting! Hope this helps. Carol Share this post Link to post Share on other sites
RGC 0 Report post Posted April 13, 2006 Using v 6.03.00, every so often for no apparent reason, all of my drop down menus go grey so that i can not select anything. Even the close button is greyed out. The only thing to do is click the x in the top right to close it down. Any ideas how to fix this bug? I do run file maintenance very often. <{POST_SNAPBACK}> Try minimizing the window on top (if you have one) and see if there's anything underneath. If you've tried anything with dual monitors undo it (in Windows display properties). As Terry says upgrade - or at least, reinstall. Dick Share this post Link to post Share on other sites
Shaundm 0 Report post Posted April 14, 2006 Still no joy. Escape does not work either. Am not using dual monitors either. Attached is screen shot. As you can see most is greyed out. At least the x works to close rather than crashing it out. Probably a glitch with my system. TMG.doc Share this post Link to post Share on other sites