1 reply to this topic

[walm]

Upgrading from 8.02 to 8.04 UK edition.
Check for update didn't work so followed advice in http://www.whollygen...showtopic=14634
After a few retries it loaded up and I can load the sample project.
I cannot open another project which produces the following errors:-

"OLE error code 0x80040154: Class not registered. 72 GETFILEX"
Ignore then
"Object LOFORM is not found. 73 GETFILEX"
Several times until
"You must specify the name of the project"

Cannot Backup sample project - same error

Cannot create any reports before and after following advice here:- http://www.whollygen...showtopic=14260

I've followed the advice given for these issues without success.

Trying to run ver 8.04 UK on Windows 7 home premium 64 bit
What next?

Thanks
Wal

[walm]

Solved-

I first ran a program called Revo Uninstaller which also deletes any remnant files and registry entries after running the TMG unistaller. Then deleted the cdintf400.dll file. Then searched and deleted all the remaining "The Master Genealogist v8" registry entries. And finally the install of the setup program worked with all problems solved.

Why is it these uninstall programs never seem to remove everything, including files and registry entries.
One shouldn't have to know how to get into the registry or do other deletions.

Wal