GenSmarts Error when initiated from TMG
Posted 16 April 2007 - 12:39 AM
I have downloaded and installed GenSmarts. It operates as expected when run independently of TMG, however when I try to start it from within TMG v6.12.000 I receive the error message:
“GSCMA90 - Error processing GSExec(EDOMParseError) [A semi colon character was expected.”
I understand that this could be because I have an ampersand in our Windows XP user name (John & Ruth).
Can anybody confirm this? Apart from changing the user name is there a solution to the problem?
Posted 16 April 2007 - 06:22 AM
Posted 16 April 2007 - 08:08 AM
Posted 17 April 2007 - 12:07 AM
Thank you for the suggestion.
I've (re)installed GenSmarts for 'All Users' and unfortunately it makes no difference. I can use GenSmarts successfully from a different XP user (without an ampersand) but that is not a solution for me as we are heavy users of Outlook with BCM.
It seems that it has been a known problem since at least January 2005 so it appears TMG have not put a high priority on fixing it.
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