Hi,
I have downloaded and installed GenSmarts. It operates as expected when run independently of TMG, however when I try to start it from within TMG v6.12.000 I receive the error message:
“GSCMA90 - Error processing GSExec(EDOMParseError) [A semi colon character was expected.”
I understand that this could be because I have an ampersand in our Windows XP user name (John & Ruth).
Can anybody confirm this? Apart from changing the user name is there a solution to the problem?
John
GenSmarts Error when initiated from TMG
Started by
JRL
, Apr 16 2007 12:39 AM
3 replies to this topic
#2
Jim Byram
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Posted 16 April 2007 - 06:22 AM
Virginia pointed me to the ampersand issue on the GenSmarts board. This has been posted as a TMG bug and is still pending. The only solution to not use the '&' until the character translation in the TMG GenSmarts module is fixed.
#3
Virginia Blakelock
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Posted 16 April 2007 - 08:08 AM
John, I wonder if it would work if you installed GenSmarts for 'All Users' instead of 'John & Ruth' - even if TMG is installed to 'John & Ruth.
Virginia
Virginia
Win7 Professional x64
#4
JRL
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Posted 17 April 2007 - 12:07 AM
QUOTE (Virginia Blakelock @ 17 Apr 2007, 12:08 AM) <{POST_SNAPBACK}>
John, I wonder if it would work if you installed GenSmarts for 'All Users' instead of 'John & Ruth' - even if TMG is installed to 'John & Ruth.
Virginia
Virginia
Virginia,
Thank you for the suggestion.
I've (re)installed GenSmarts for 'All Users' and unfortunately it makes no difference. I can use GenSmarts successfully from a different XP user (without an ampersand) but that is not a solution for me as we are heavy users of Outlook with BCM.
It seems that it has been a known problem since at least January 2005 so it appears TMG have not put a high priority on fixing it.
John
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