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Terry Reigel

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Posts posted by Terry Reigel


  1. You should be able to download on another computer, say at a friend's home or a library, and put it on a thumb drive. Then copy it from the thumb drive to your computer.

    If you have installed TMG 7 from a CD, you may not be able to open your Project even if you can unlock it. If you had installed any updates on your previous installation that involved a modification to the file system the Project will likely not open on the older version installed from a CD.


  2. You do not need an Internet connection to unlock TMG.

    If it says your credentials are invalid you have one of these issues:

    • Using a serial number for a different version of TMG
    • Entering the serial number manually and making a mistake
    • Using a different email address than the one that you used when you obtained the license
    • Using a different name than the on used when you obtained the license

    Why can't you download the installer? 

    If you have credentials for TMG7 downloading TMG8 will not work. You can download TMG9 and buy credentials for that if you want.


  3. Grady,

    This filter with a List of People report, or in the Project Explorer, seems too work:

    Mother-Adopted   Child ID   <> Does not equal   0   OR

    Mother-Step   Child ID   <> Does not equal   0   OR

    Father-Adopted   Child ID   <> Does not equal   0   OR

    Father-Step   Child ID   <> Does not equal   0  End

     

    Terry


  4. According to the reports on the TMG list, this issue with Trend is not related to installation, but continues every time you use TMG. The user who first reported the issue says he is in conversation with Trend and they are working  on the issue, but at last report have not fixed it. They say the issue is not just with TMG , but also impacts a few other programs. 

    You may want to read the posts on the TMG list to understand what is going on. At least some of the posts have the subject "Trend Micro Security software interference".

    You can access the TMG List at https://tmg-l.groups.io/g/main


  5. Mary,

    There are no standard tags that include census years in their labels. Any Census Tags you have like that are custom tags. Either you created them or you imported from another program than had them.

    When you say the information on those you find are different, which fields do you mean? I would expect the Sentences to differ somewhat because the information recorded on the various years differs.

    Where are you trying to edit the Witness Sentences? You should be able to do that on the Tag Type Definition screen, but not on individual Tags unless a Witness exists in that Tag.


  6. Don't bother with the disk you have. It's of no value, you should throw it away.

    You don't need an "update," but rather the full TMG 9.05 installer. See the topic TMG9 - Final Installers at the top of the TMG 9 section of this forum for a link to download it.

    See my article at https://tmg.reigelridge.com/new-computer-version.htm for some tips on moving your data to the new computer after you install the program.

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