Chappy

I missed Ms Schmidt's entries from earlier until the post today. (I am slow!) So I read her posts and noticed she also had Comcast as her ip. I uninstalled Constant Guard and TMG appears to be working as perfect as before this problem started. My fingers are crossed and I thank you Kay Schmidt! Chappy

It crashes by immediately closing! Wham! It disappears!

The welcome window was already showing at startup. Even though I can start up TMG after rebooting. It immediatley crashes if I attempt to edit or add a record. I did refer this to support@whollygenes.com.

I have turned Norton off and this does not affect whether TMG opens or not. It will start once after booting this computer. It will not start if I close the program and try to reopen it without rebooting. TMG is the only program this is happening with. Chappy

Norton Security Suite

I restarted without the fix and I again could run TMG, but again it would not load a second time.

Firewall off, tried to open TMG, did not work! Chappy

So I am not sure I did this right. I ran the fix it and it restarted my computer. I then opened TMG and it ran. I closed it and tried to open it again. Nope! I had to run the fix it again and restart. So did I not do something or do I have to run the fixit everytime I want to run TMG?

OPPS! I was in TMG and it suddenly would not respond and closed. Now it will not start again! UGH!

Have a great day!

I am sorry, it is v8.4!

Hi Virginia! I was reading a previous topic started by Bill who seemed to have had a similar problem. Twards the end he talked about getting TMG to start after changing a startup setting in msconfig. LIGHTBULB! Earlier this week I was getting rid of a sneaky Mallware that hides & the instructions for getting rid of it included unchecking it in msconfig after going from normal startup etc etc. Anyway I went back in and changed back to Normal startup and TMG loads and RUNS! So the moral of the story is "Most problems are self inflicted!" Chappy

Neither works!

I reinstalled TMG v8 again, it seemed to install fine with no error messages. Now I am back where I was in the first place. I click to open the program. The little circle appears for about 1/2 second then nothing. Like the minute it opens it crashes? Chappy stuck in limbo without TMG!

I reinstalled again, it seemed to install fine with no error messages. Now I am back where I was in the first place. I click to open the program. The little circle appears for about 1/2 second then nothing. Like the minute it opens it crashes? Chappy stuck in limbo without TMG!