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  1. I am trying to back up including exhibits and get the following message: "OLE exception error: Exception code c00000fd. OLE object may be corrupt" Selecting ignore does not help. My exhibits are in a separate file outside of TMG.
  2. Error message

    I am trying to backup my project which I have done many time before. Now I am getting the following message: Input file read failure- This error occurs when a file read operation is performed on a zip file that is locked or restricted by another process. How do I find out more and how do I fix it. Pat
  3. Exhibits not resizing

    I did as you suggested for backing up excluding the exhibits. It seems to have worked. Thank you for all of your help.
  4. Exhibits not resizing

    I did as you suggested and posted the question on SS mail list. I have not heard back from John yet. However since then I attempted to backup my project and got this: Program error OLE exception error: Exception code c0000005. OLE object may be corrupt. Help said perhaps I could click ignore but while it said backup was finished there is nothing there. Is this a different problem or related to the previous?
  5. Exhibits not resizing

    Yes the error message is from TMGU. I used TMGU export external exhibit to resized file, 200X300, Both resize image and reduce dimensions only checked. yes the image files are in File Explorer but I am not sure what you mean by proper size. Validation complete. NO problems found. 6900 external exhibits were checked. 37 exhibit files were not found. I see the thumbnail of the exhibit but when viewed it appears but seems a bit fuzzy.
  6. My project includes 6,792 external jpeg exhibits all of which were scanned into one folder in the same manner over time. They all appear in and open from File Explorer and are listed in the resized file. However based on the Utility resizing log 464 of the total cannot be found. Then when I try to Verify Exhibit Files I get this message: Error -1 from CTMGDB Error (-61) Permission Error Opening File opening C:\Users\pward\Documents\The Master Genealogist v9\Projects\Worden Project_M.dbf as ta45. When the site is built on SS the last 464 exhibits that appear have apparently not been resized and appear very large on the screen. Where have I gone wrong? Thanks for any help.
  7. I have found the solution to my problem in an earlier post. Sorry to bother you. Thank you
  8. I am trying to update from v9.3 to v9.5 I have downloaded tmg9setup. When I try to run that I get the message “Error opening installation log file. Verify that the specified log file exists and is writable”. I then downloaded Changelog. I saved that to The Master Genealogist v9.logs. I still get the same error message. What am I doing wrong?
  9. In 2008 I had an old Family Roots (hereafter FR) program for Apple converted to a dos version after which WhollyGenes imported it into a TMG formatted file. The result has been some unusual tags and issues. I am looking for help with these issues. At this point I am trying to make this old file into an on line database using Second Site. For each marriage FR had four fields: spouse, marriage date, marriage place and marital status. Now in TMG something has caused a divorce tag to be added when a divorce did not occur and the only entry is an “N” in the memo field. I am attempting to get rid of all these without individually going through 16,000+ records. The fixes in TMG Utility do not seem to work. Another problem is in Remarks in FR, they limited the length and redundant spaces are eliminated. Footnotes were also allowed within the text signified by ^1 etc. When you ended up with something like this “…17Aug1817^1, after mother’s death…”, in TMG and Second Site everything after the “^” is missing and I assume the caret is what is causing this. Is there a way around this without going through all the records and removing it individually? Again the fixes I have tried in TMG Utility do not seem to work. Any suggestions would be appreciated.
  10. F3 Repeat Key

    I have also had this problem. I am using a lap top and was having the problem with the built in keyboard. After reading this discussion I tried my wireless keyboard and with that the F3 works!