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Platform Win7 Professional 64bit SP1 TMG Ver 8.01 UK Gold When I generate a simple Ancestor Descendant Chart from TMG, it generates the chart and shows it to me in VCF. If I try to print it to the 'Wholly Genes PDF Writer v4', I get an activation error alert box like this: Activation Error Printer not activated, error code -30 It in fact does this when I try to use that printer from anywhere (eg: MS Word 2010). Following Jim's V8 Tips, I removed the printer from 'Printers and Faxes', searched for the dll Jim suggested cdintf400.dll and found this dll file in C:windowssystem32spooldriversx643 C:windowssysWOW64 I deleted it in both places, and went into TMG to install the PDF printer. That process appeared to work fine and said it installed properly. Unfortunately the error is still there when I go back to try to use it again. Any thoughts or suggestions? Regards Peter