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Showing results for tags 'reinstall'.
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HELP! I tried to install the updated and there was an error, and now I cannot open it - I tried to repair it, and I inadvertently uninstalled the program. Can anyone help? I have my email confirmation for the purchase when I upgraded from V8 to V9, and I have the unlock code.
My computer died. I installed TMG v8 on my new computer. When I tried to open a project, it said that it was created in a newer version of TMG v8. I tried to do an update, but got this error message; "Error opening installation log file. Verify that the specific log file location exists and you can writ to it." Where is this file located, and why would I be having trouble with this since this is a new installation?
i have not used TMG in a while, being tied up with other things. Here is the sequence of events: Ran version 8. Must have been the first time I've run that version since it asked for all my information. Set it to run demo, and downloaded latest version 8 update. Asked to be pointed to project file. I pointed it to the project files I had copied from the TMG 7 Project folder into the TMG 8 project folder. It failed because it could not find a .ocx file. Today I uninstalled TMG 8 and ran the installer again. It gets to the screen that shows the installation path, but when I click on the Install button, nothing happens. It just sits there. Where can I go from here to get TMG 8 reinstalled? I am running Windows 8 64-bit. Dale