zanemc 0 Report post Posted April 8, 2010 Hi I'm using TMG 7.04 under Windows 7 . I'm unable to print a report to pdf due to the following message : "Ole 1 Dispatch exception code 1801 from cdinttf_1 printer installation failed" Then attempts to install a pdf also fail due to the following message : "copying ac/mlp:dll file error code 2 The system cannot find the file expected " Any help would be appreciated . Thanks Zane Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted April 8, 2010 Are you running Win7 or Win7 x64? Share this post Link to post Share on other sites
zanemc 0 Report post Posted April 8, 2010 Are you running Win7 or Win7 x64? Windows 7 32 bit zane Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted April 8, 2010 You shouldn't need to do anything other than to install the PDF printer driver. File / Printer Setup... / [install PDF printer] To output a report to PDF, on the report definition screen, you output to Acrobat (PDF) as the file type. You should not select the Wholly Genes PDF writer as a printer from TMG or from any other application. Share this post Link to post Share on other sites
zanemc 0 Report post Posted April 9, 2010 You shouldn't need to do anything other than to install the PDF printer driver.File / Printer Setup... / [install PDF printer] To output a report to PDF, on the report definition screen, you output to Acrobat (PDF) as the file type. You should not select the Wholly Genes PDF writer as a printer from TMG or from any other application. Hi I've resolved the issue , by closing TMG & installing the Amyuni document converter from Programme files/The manster genealogist/rrw/pdfintsall Then I open TMG & from printer setup run "Install pdf printer " ........and it works thanks for showing interest in my problem zane Share this post Link to post Share on other sites
Ken Macomber 0 Report post Posted May 11, 2010 You shouldn't need to do anything other than to install the PDF printer driver.File / Printer Setup... / [install PDF printer] To output a report to PDF, on the report definition screen, you output to Acrobat (PDF) as the file type. You should not select the Wholly Genes PDF writer as a printer from TMG or from any other application. Hi I've resolved the issue , by closing TMG & installing the Amyuni document converter from Programme files/The manster genealogist/rrw/pdfintsall Then I open TMG & from printer setup run "Install pdf printer " ........and it works thanks for showing interest in my problem zane Thanks Zane. That worked for me. I found that Quicken PDF Printer also works fine with TMG PDF output. Share this post Link to post Share on other sites