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Photo/Exhibit - Backup Recovery

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#1 Donald Joseph Schulteis

Donald Joseph Schulteis
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Posted 14 July 2010 - 11:09 AM

There seems to be some misunderstanding regarding the backup and recover
of user photos. This might help to clear things up some.

Photographs and images of documents are the users, not TMG's. The user adds
them to a folder or folders and places the folders somewhere on the computer.
Where the user places them and how the user organize them is up to the
user. This includes their maintenance, and backup; just like any other data
on your computer.

Now first does the user share these photos with TMG. When the user identifies
(links) a photo to TMG, the linked photo is then considered an exhibit. So in
any folder the user may have photos and they may have other photos known
to TMG as exhibits (photos that have been TMG linked). TMG can manage
"exhibits", it does not manage photos.

So you say, you have TMG on your system and you would like for TMG to use
some of these photos. You link (identify) the photo of your mother. When we
say link, we mean when you are in the detail view for your mother, you click
on the camera icon on top the screen and you receive the "select file for new
exhibit" sub-window. Here you find the folder containing your mother's picture
and select that file. The photo becomes linked and is now known to TMG as
an exhibit. TMG provides support to back up exhibits, that is, the photos you
have linked to it. But, just because the user links their photos does not cause
TMG to back them up. When backing up a project, the user must specifically
identify to TMG that it is also to back up the exhibits.

At this point we all seem to be in agreement. Everything rolls along file until the
user encounters a situation where the user has lost a photo or two or the entire
folder. So the user shouts, OK TMG, recover my folder.

We started this discussion with identifying that you, the user, are responsible
for the maintenance and backup of your photos/exhibits. The recovery problems
arise when the user does not fulfill their backup responsibilities or relies on
TMG to do it for them, but fails to tell TMG to do so.

For example, lets say the user stores their photos in a folder called "my
pictures". In this folder there are 100 photos of which 60 have been linked
(identified) to TMG and are referred to as exhibits. Should the user loose
the folder "my pictures", the _best_ TMG can do, assuming TMG backed up
the exhibits, is to recover the 60 exhibits. Unless the user backed up the other
40 photos, they will be lost, no ifs, ands, or buts about it. This is not a
TMG problem, it is solely a user problem as the user did not back them up.
On the other hand, the user might loose all 100 photos if they forgot to tell
TMG to back them up. Bottom line, you, the user are responsible for "user
data management".

This is the environment the user must operates under.

Donald Schulteis
Donald Schulteis

#2 Tom N

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Posted 04 December 2013 - 01:48 PM

What about internal exhibits?  Are these backed up automatically with a TMG backup? 

#3 Jim Byram

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Posted 04 December 2013 - 02:00 PM

Internal exhibits are stored in a TMG database file (the I-table) and are backed up by any project backup.

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