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checkout error

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#1 argothor

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  • Interests:In no particular order - genealogy (after all this is a genealogy site), photography, hiking, alpine skiing and home brewing. <br /><br />Families I'm researching include - Baynes, Dellinger, Hartley, Humphreys, Keller, Moffatt, Nicodemus, Reed, Shigley, Spangler, Stipp, Strong, and others. <br />

Posted 26 December 2011 - 03:55 PM

When I try buying the 8.0 upgrade I get the following error right after entering my payment information anc clicking on the Continue button.

Miva Merchant has encountered a fatal error and is unable to continue. The following information may assist you in determining the cause of the error:

Error Code: MER-OUI0-00003
Description: No Shipping Item(s) Specified! (../../common/oui_system.mvi:1565)

Anyone else having this problem? Anyone know what is going on? Anyone know how to get past this without the error.

#2 Jim Byram

Jim Byram
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Posted 27 December 2011 - 08:04 AM

You need to contact Support.

#3 Barbara Rowe Hall

Barbara Rowe Hall
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  • Interests:New TMG user. Researching Rowe, DuVal, Tuttle, Jennings, Decker and related families.

Posted 28 December 2011 - 03:20 PM

You need to contact Support.

I have been having the same problem (still having it today) and reported it to Support on 12/24, but I haven't received a reply from them.
Barbara Hall

Gloucester, Virginia USA

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