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Tab key results in error

data entry

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#1 Marlene Williamson

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Posted 10 August 2013 - 05:48 PM

On many occasions and on various screens for data entry, using the Tab key results in the Open dialog, asking for a .dbf file. Repeated pressing of the ESC key lets me out and allows me to continue but it happens frequently. Any suggestions please?

 

Marlene

Pirongia, New Zealand



#2 Virginia Blakelock

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Posted 11 August 2013 - 05:24 AM

Marlene -

 

In Preferences / Data Entry, have you selected 'Use tabbed version of Tag Entry' ?

 

Virginia


Win7 Professional x64

#3 Marlene Williamson

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Posted 11 August 2013 - 06:43 PM

Thanks Virginia- it was not on so have checked it and shall see if that sorts the issue. Thank you so much for your reply.



#4 Marlene Williamson

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Posted 11 August 2013 - 07:19 PM

It did work but as the view has changed to tabs across the top I can no longer see all the information on one screen as I prefer. My data is not in the same place as the program files - could my use of the keyboard be prompting TMG to ask where the data file is? I am much more a keyboard user than a mouse user :-)



#5 Marlene Williamson

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Posted 11 August 2013 - 07:23 PM

Have just found that the error is not limited to me using the Tab key - I was in my customised 1841 census tag, sources tab and double clicked to see the source memo. When I clicked OK to exit the same dialog requesting me to open a .dbf file came up. Once i use the Esc key (perhaps about 6 times - I didn't count) I can then click OK and return to the main screen.



#6 Virginia Blakelock

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Posted 12 August 2013 - 04:04 AM

Marlene -

 

If you installed v8 to the default locations, your data would be in user space (Documents) and your program files in their correct location with other program files. 

 

What operating system are you using? 

 

If you have tabs across the top in the Details View, you can rightclick and turn the tabs off.

 

It makes no difference in TMG whether you use the keyboard or pointing device. 

 

Are you using the current TMG version v8.08?

 

Virginia


Win7 Professional x64

#7 Marlene Williamson

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Posted 12 August 2013 - 01:46 PM

I had just installed the current version of TMG ie 8.08 and have Windows 8. It was happenning before the update, but not, I think, before on Windows 7. The update option deleted my existing installation but did not install the new version, so I downloaded the file and installed and everything looks good.  My data files are in DocumentsFamilyTMG data and my program files in the default installation folders. The error is intermittent and I cannot determine any common factor except that it is when adding, viewing or editing the source, witnesses or other extra detail on a tag - no particular tag.

 

Marlene







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