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Upgrade from V8


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#1 ArtEccles

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Posted 13 March 2014 - 04:37 AM

Hello, Last weekend I paid for the upgrade from V8 to V9 and selected to receive the update by electronic means.  The upgrade system told me to expect the download instructions and serial number by email.  Unless I have accidently deleted the email, I have not received it  Can it be sent again please.



#2 Jim Byram

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Posted 13 March 2014 - 05:05 AM

You need to contact Support about your registration emails. You can get the TMG9 installer by downloading the 'trial version' from the Wholly Genes website.



#3 ArtEccles

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Posted 14 March 2014 - 05:25 AM

Thanks Jim  I have contacted them as you suggest.






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