v9 - US vs. UK edition install problem

[eric99 0]

I’m finally upgrading from v8 to v9 of TMG. I purchased v9 this past September – buying both the license and a physical disc. I installed from the disc and discovered that I had installed the UK edition, not the US edition as I had ordered. The label on the disc gives no indication of which edition is on the disc. I removed the UK edition from my computer and downloaded the US edition of the v9 installer (http://whollygenes.swmirror.com/tmg9setup.exe) from the Wholly Genes website. After installment from the downloaded installer, the About The Master Genealogist under the Help menu again shows me as having the UK edition.

 

What am I doing wrong?

 

Eric

[Jim Byram 0]

A UK installation leaves remnants.

 

(I'm assuming that you are using WinVista or later.)

 

1) Delete app.ini and update.ini in the user program data folder.

"C:\Users\username\AppData\Roaming\The Master Genealogist v9"

(The folder is hidden by default.)

 

2) Do a clean install as I describe here...

http://www.whollygenes.com/forums201/index.php?/topic/15915-tmg9-final-installers/?p=66002