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#1 Morbius

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Posted 12 February 2016 - 07:57 AM

A general question about website login.  I have an account with user ID and password.  It works just fine from my lap, and even my computer at work.  But when I try to login from my iPhone, it just doesn't seem to take.  I type in the user ID and password, but all I get is an error message or nothing.  Can anyone tell me what I am doing wrong?



#2 Michael Hannah

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Posted 12 February 2016 - 09:10 AM

Sorry, I don't know what is wrong.  I daily login and check this website from my Android phone.  Not sure why an iPhone should be any different.  What error message do you get?


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#3 Morbius

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Posted 12 February 2016 - 07:35 PM

There are two results.  Either nothing seems to happen, or I get an error that reads "Oops, something went wrong"  I should say, I have only had this phone a couple of weeks, and my daughter has been desperately trying to teach me how to use it.  So, I suspect it is not a problem with the website or phone, just "operator headspace" as we say in the army (which means I am doing something wrong, just not sure what).



#4 Virginia Blakelock

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Posted 14 February 2016 - 06:07 AM

In case the web site uses cookies (I think most do), you might check the settings in Safari to make sure it is accepting cookies (the default is Never) -

 

Virginia


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