Churchie 0 Report post Posted March 31 Some months ago I lost access to TMG but eventually located my email from years ago with my serial number. As soon as I entered the number everything worked fine. However, each month it asks that I enter the serial number again. Does anyone know why? Also, how can I stop this annoying repetitive request to enter my serial number? I have a copy of the email sent to me when I upgraded to V9 with the S/N and shortly after the product was discontinued. Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted March 31 This question has been answered multiple times on this forum. You need to unlock TMG twice. 1) Unlock TMG running as a Standard User. In other words, just run TMG normally and unlock by entering your registration information. 2) Unlock TMG running as administrator. Right-click on the TMG shortcut and select 'Run as administrator'. Reply affirmatively to the system prompt and then unlock by entering your registration information. Exit TMG after unlocking. After this use TMG by running from the shortcut. Share this post Link to post Share on other sites
