Converted project won't open

[jonsaunders 0]

Followed the steps to backup up project in v6 and restore it in v7, but then get the V7 message "The project is from TMG version 5 or 6...." and tells me to back up in 6 and restore in 7. Which is what I just did. Why isn't v7 converting the data during the restore?

 

P.S. My v6 project data is in a nonstandard location when I make the v6 backup. Does that make any difference?

Edited February 11, 2008 by jonsaunders

[Virginia Blakelock 0]

I'm not sure what you mean by 'nonstandard location' - unless it is the v6 installation path. If you made the v6 backup to a flash drive or other external medium, you should copy the .sqz file from the external medium to a folder on the local drive of the computer with the v7 installation before Restoring.

 

Virginia

[jonsaunders 0]

In v6 I implemented a project storage philosophy similar to v7 in that my project files are in a folder \my documents\tmg.

 

The backup .sqz file is in hard disk d:\tmg\backups. V7 seems to read the backup file just fine, it is populating the target v7 project directory with data files that look to be the right names and sizes, except that the files are carrying the date and time stamps as of the time they were last updated in v6. They don't seem to be getting converted to the v7 format during the restore.

Edited February 11, 2008 by jonsaunders

[jonsaunders 0]

Being a debugger and beta tester by history, my guess is that the V7 restore routine is taking an incomplete look at the data path of the V6 files, concluding it is a V7 data path, and isn't invoking the data conversion utility. [shame on the restore programmer for taking a short cut in deciding whether or not to invoke the data converter?]

 

But when V7 later goes to open the files, it recognizes them as pre-V7.

 

I will probably have to move my V6 project files back to a standard V6 location and than make the back up. The V7 restore utility will then recognize the backup data as pre-v7 and invoke the conversion utility.

 

Anybody concur?

Edited February 11, 2008 by jonsaunders

[Terry Reigel 0]

Followed the steps to backup up project in v6 and restore it in v7, but then get the V7 message "The project is from TMG version 5 or 6...." and tells me to back up in 6 and restore in 7. Which is what I just did. Why isn't v7 converting the data during the restore?

 

P.S. My v6 project data is in a nonstandard location when I make the v6 backup. Does that make any difference?

I saw this a couple of times during beta testing - it seems that on rare occasions the Restore process in TMG 7 fails to do the conversion after restoring. I was never able to replacate the issue so it could be fixed.

 

My suggestion is to simply do the Restore over again - the second time always worked for me when the first failed.

 

I doubt that the location of the files in TMG6 had much to do with it, but I also keep all my Projects in non-standard locations. So maybe that's a clue about the cause of these rare failures. In any case, in the vast majority of the cases projects in non-standard locations restored and converted without problem.

[jonsaunders 0]

I have been through the restore process three times so far, including a reinstall of v7. Same result each time.

[Jim Byram 0]

What is the exact path that you are trying to restore to?

 

Have you tried restoring the project (project files, accents, filters) only?

 

How big is the backup?

[jonsaunders 0]

What is the exact path that you are trying to restore to?

 

Have you tried restoring the project (project files, accents, filters) only?

 

How big is the backup?

 

path=C:\Documents and Settings\Administrator\My Documents\The Master Genealogist v7\Projects\Saunders

 

backup file size=25,122kb (118,660 individuals)

 

I am not familiar with the restore process as this is the first occasion I have had to use it. So I don't know how to answer your question on what I am restoring. I just follow the prompts and default settings until it starts to go. Isn't that how it should work for a new user? [if the file size doesn't sound like a new user, the first 114,000 or so names were entered in Generation Family Tree until it crashed and burned a year ago. I am still recovering from the painful import from gedcom during that event.]

Edited February 12, 2008 by jonsaunders

[Jim Byram 0]

You're logged on as 'Administrator', right? I'm wondering if it is the user being 'Administrator' but would be surprised if that's it.

 

On Step 4 of the Restore Wizard, you can see exactly what is being restored and can unselect anything except the three items that I suggested that you try. You still need to try restoring just the project files, accents and filters and see if the project is updated.

 

Use Help / Message Manager to upload your backup to the Wholly Genes server.

 

Send me an email when you are done and tell me the name of the file and I'll retrieve it and test the restore.

 

Click on the link below to send me an email.

Jim Byram

[jonsaunders 0]

"On Step 4 of the Restore Wizard, you can see exactly what is being restored and can unselect anything except the three items that I suggested that you try. You still need to try restoring just the project files, accents and filters and see if the project is updated."

 

Following this advise got me a successful conversion (in about an hour), including my custom layout, minus my custom tool bar, which I rebuilt.

[Jim Byram 0]

Following this advise got me a successful conversion (in about an hour), including my custom layout, minus my custom tool bar, which I rebuilt.

You can copy any remaining custom buttons and reports that didn't transfer via restore to the appropriate new locations using Windows Explorer. (See the Data File Storage topic in help to see where they go.)

 

For such a large project, it's remarkable clean with only a few minor NPV-table issues. Running Validate File Integrity will fix those.

[PatC 0]

Had exactly the same problem as Jon describes - took me four attemps before TMGv7 got the idea! In the end I clicked the Exhibits off in step 4 - maybe that did the trick.

 

Pat