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Found 2 results

  1. I purchased TMGv8 via the website about two years ago. Less than a year ago, I purchased an "upgrade" to TMGv9 from the website. I have both my original TMGv8 registration information as well as a new TMGv9 upgrade unlock code. I have done a clean reinstall of TMGv9 and it does not unlock with either of my two codes. Actually, it accepts the TMGv9 code but states that it is for a trial version and has expired. As it stands now, I cannot unlock my version of TMGv9 and am stuck till I can get this issue resolved. Any help or suggestions would be very much appreciated! Thanks! ADT
  2. The paste and copy function doesn’t work in certain data entry fields in TMG 9.0 running on a Windows 8 laptop. I can copy and paste in other programs or in TMG 8.0. This started as soon as I opened the TMG 9.0 program as I was unable to paste the serial number into the serial number field. However, I can paste or copy into citation detail window or the Memo field in a tag but can't paste into other data entry cells such as date or location fields. I get this error: “Clipboard doesn’t contain specified formatted data”. Right clicking in the field shows no data found the copy clipboard. Is there a way to correct this problem? I don’t have this error with other programs such as Word, Excel or TMG 8.