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Pat Norton

Update Unable to find resource on server. Please check URL is correct

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I have been using TMG V8.00.0000 on my Windows 7 32 Bit desktop pc.

Have upgraded from W7 to W8 Pro 32 Bit version. After reinstalling TMG 8, I tried to update it from TMG 8.00 to TMG V8.08 using the upgrade tool (Menu Bar < Help < check for updates and find that there is a update (TMG V8.08.0000 UK Edition) available.

 

When I click on next I get an error as follows;

 

Error : Update Unable to find resource on server. Please check URL is correct.

 

The box "Automatically install updates after finishing downloads is unchecked.

 

The only option I get is to cancel the update.

 

What is the correct URL?

 

Is there a location from where I can download this update without using the Update Tool?

 

Please Help

 

 

 

 

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Pat -

 

There is a problem at the site and they are working on it. Thanks for reporting it -

 

Virginia

It' a month later and I still can't update. Could I have the download tmg8 address?

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John -

 

Go to this page:

 

http://www.whollygenes.com/Merchant2/merchant.mvc?Screen=TMGUK

 

and click on 'Download a 30-day free trial' and then click 'Save File' in the gray message box. If you don't see any activity after a few minutes, check your Download folder anyway. I just downloaded the file with no problem using Firefox.

 

Virginia

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Virginia,

 

Many, many thanks - I can now go to the wilds of Scotland and spend a week or two working on my laptop.

All the best people use Firefox .

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