I am trying to upgrade from TMG 7 to TMG 9.5. When I try to open tmg9setup 3.exe i get, "another instance of setup is already running." I'm trying to do this on my iMac with Parallels 12.0.0 and Windows 10. I also have SS. I get the same response when I try to open it on my laptop.
My iMac is networked with my windows laptop. A couple of years ago I did have TMG 9.1 on the laptop, and thought that might be the problem, so I removed the 9.1. I am trying to open the tmg 9.5 exe with the laptop turned off. I can't find anyplace where TMG 9.1 is on the iMac, unless maybe in the Cloud.
I have tried searching for others i with this problem and have not found any. I have not had many problems with TMG 7 on the iMac. The only major problem I did have, was when I installed a bad external hard drive to use Time Machine, it wiped out all my TMG backup on a USB drive. I now going to back up to my C drive in addition to the USB drive.. I had to go back to my laptop to get the last backup there. I lost several months of work. Could that be related?
Any help would be appreciated.
Edited by donralph, 13 October 2016 - 04:38 AM.