Rae Jean 0 Report post Posted December 14, 2014 (edited) Currently using TMG 7 because can not install TMG 9 on Win XP Home SP1 notebook computer. Have not tried to install TMG 9 on another computer because I need same version on both. Does TMG 9 require a different Win XP Home SP number? Dorothy tried to help but nothing was successful. Has anyone been able to install TMG 9 on a Win XP Service Pack 1 computer? Appreciate your help. Edited December 14, 2014 by Rae Jean Share this post Link to post Share on other sites
John Cardinal 0 Report post Posted December 14, 2014 Rae Jean, I have not tried to install TMG v9 on a PC running WinXP, but I am curious what happens when you try it. Do you get an error message? Does TMG v9 not install, or not work at all, or work a little bit, or ? Share this post Link to post Share on other sites
Terry Reigel 0 Report post Posted December 14, 2014 I have TMG 9.0 installed on an XP machine with no issues. I never tried to update it to a later version, but have no reason to think it wouldn't. Share this post Link to post Share on other sites
John Cardinal 0 Report post Posted December 14, 2014 Rae Jean, I have a WinXP virtual machine and I decided to try installing TMG 9 on it. When I started it, I discovered I already had TMG 9.01 installed there. I upgraded to TMG 9.05 via the "Check for update" feature, something I don't do for my production version of TMG. I figured I'd use the method that most users probably employ. It worked fine. One difference: my copy of XP is SP3, while you said you have SP1. SP1 is 12 years old (released in 2002 if I recall correctly), and there were a lot of changes in one of the XP service packs, SP3 I think. Without an error message or some description of what isn't working, it's very difficult to help you, but at least we know from my report and Terry's report that TMG 9 will run on XP. I think XP SP1 is an open question, but you should be able to upgrade to SP3 if that turns out to be the issue. Share this post Link to post Share on other sites
Terry Reigel 0 Report post Posted December 14, 2014 Rae Jean, I failed to note that you said SP1 - my XP installation is also SP3. Share this post Link to post Share on other sites
Rae Jean 0 Report post Posted December 14, 2014 John and Terry -- thank you for responding. Good to know TMG 9 can be installed on Win XP. I have attempted multiple times to install TMG v9.03 and once TMG v9.00 -- every time I get the same error: Installation error. Please reinstall from the original media. Installation attempt was done by running install file which was located on my desktop -- not by 'check for update' feature. Also tried install using 'run as administrator' and got same error. I ask Dorothy if TMG 9 required a different Win XP Home SP number and did not receive a reply. Rae Jean Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted December 14, 2014 I ask Dorothy if TMG 9 required a different Win XP Home SP number and did not receive a reply. Rae Jean That's question that she wouldn't be able to answer. The TMG9 installer hasn't been tested using all SP versions of WinXP. I installed using WinXP SP3 when we needed to check a particular installer issue but that's it. Share this post Link to post Share on other sites
Michael Hannah 0 Report post Posted December 15, 2014 Rae Jean, My regular desktop runs WinXP Pro SP2 and runs TMG 9 with no problems. I don't know why that would be different than WinXP Home SP1, but at least it gives you another data point. Share this post Link to post Share on other sites
