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I am using TMG 9.05 within a Parallels shell 17.1.1 for Windows 10 Home on a MacBook 12.1. Last successfully backed up 3 days ago to Microsoft OneDrive on my MacBook (2018). Tried to back up today and got a TMG error message: "Input file read failure - this error occurs when a file read operation is performed on a Zip file that is locked or restricted by another process." I can't think of anything I have done to cause this problem. It's possible I upgraded to Mac OS 12.1 after the last backup there days ago Any suggestions very much appreciated. Thank You, Grady Houseknecht "

Has anybody had this experience? Can anyone explain it to me? I have been going along just fine with the last version of TMG (9 something) and Windows 8.1. For no discernable reason, while I was entering information into TMG from a newspaper article, I got a message on my laptop that it was uploading Windows 10, and the computer starting (evidently) uploading Widows 10. A little startled, I shutdown the laptop and pulled out the battery, hoping to stop the process. I don't want Windows 10, and don't plan to deal with it until I replace this laptop, and will be forced into it. Now, when I start to turn it off, I don't get the choice of shutting it down, but only the choices of "sleep", "update and shutdown", or "update and restart." Not having a teenager around to explain it to me, I texted my daughter, who tells me this is just a normal update of programs already on my laptop. But, I am suspicious. Can anyone help?

Several issues. I am running TMG Gold 9.03.0000 and would like to upgrade to 9.05, partially so that I have the latest version and partially so that I will also have a copy of the installer file to put aside just in case. I use a Mac with Parallels 10.4.0 and would also like to upgrade that to v. 11, and then upgrade my Win 7 to Win 10. I also run Second Site 6.0.2. I have current backups of my TMG projects. A lot of upgrading there and I'm a concerned about a conflict along the way. I have my TMG serial number, and my original e-mail from Wholly Genes when I bought TMG v. 9. This shows my name, e-mail address, serial number and order number. I this information my "unlock code"? If so, is that all I should need to upgrade to TMG 9.05? Once I have 9.05, I think my sequence should be to: 1. Upgrade to Parallels 10.4.0 2. Upgrade to Windows 10. Thanks, Ed Dunscombe

I've installed TMG 9.05 in my new Windows 10 laptop. When I view or print a Journal Report, some of the exhibits (.jpg photos) are huge, even in some cases becoming nearly a full page in size. I've defined the exhibits as being a maximum size of 1.5"x1.5", but that's just not happening. Am I going to have to resize all my photos? Is this a Windows 10 issue? I didn't have this problem on my Windows 8.1 laptop. I would be happy to provide further information that might help solve this problem. Thanks!

Is TMG 9.05 compatible with Windows 10? I have a PC running Windows 7 Ultimate SP1, and the updater has stopped working. Its a mess. After some research, it would seem the easiest solution would be for me to upgrade to Windows 10 Pro. Before doing so, I want to make sure TMG 9.05 is fully functional under Windows 10 Pro. Is this the case? Can I safely upgrade my computer and have TMG 9.05 continue to work as it always has? Thanks, Jean

My pedigree chart output does not open in Word 2013 under Windows 10. I am using TMG 9.05. "A table in this document has become corrupted" I reinstalled "repaired" TMG 9.05 without joy. A journal report to Word opens in Word 2013 just fine. Any suggestions? Thanks, JeffM

Hoping to find out about upgrading to Parallels 11 and going to Windows 10. I have the latest edition of TMG and now running Parallels 10 and Windows 7. Has anyone upgraded to the more recent versions of Parallels and Windows? I understand that if I upgrade to Windows 10, then I probably need to get Parallels 11. But I want to make sure they don't cause any issues with TMG 9.05. Thanks.

I made the quantum leap and updated to Windows 10 on my laptop. BIG MISTAKE. I started getting error messages telling me I was denied access to the program. I trird a number of fixes including backing up my TMG priject file to a USB pen drive, uninstalling TMG, reinstalling....still error messages.... ran repair...still a problem. Since I had just updated Windows I had the 30 days in which to run it back to windows 7 pro, which I did. Another mistake. Still the problem, and when I tried to uninstall TMG an error maessage came up and I couldn't uninstall. I then foolishly manually deleted all TMG folders, and references to the master genealogist in regedit. (I should know better!!) I installed TMG 9.5 on my old Win XP desktop and imported my project backup. It worked perfectly and still does. I then reinstalled a clean version of TMG on the now win 7 pro laptop and, having transferred my backup file from the pendrive to the Documents folder, restored it. I had to re-enter our details name email ser no as expected. It ran perfectly. I closed the laptop down, restarted it and tried to open TMG. it came up with : Program Error File accrss is denied c:\...\documents\the master genealogistv9\logs\programstartlog.log I selected 'Ignore' another error window came up, 'Ignore' again and a third time, then I had to re-enter the name /email and ser no. again. Then I could use it. Any ideas? Iain MacIntosh