Near the end of the upgrading process, I received a message saying that C:windowsSysWOW64bbLitViewV.ocx failed to register and to contact support personnel.
I clicked on cancel and the screen went away, and a TMG screen appeared telling me that the upgrade was finished.
I tried to launch the program and got a message that c:windowssystem32bblistviewv.ocx could not be found.
I went to the Whollygenes site and clicked the link to download the TMG software, and reinstalled it. The problem seems to be resolved as the program now opens.
Edited by Arockef, 20 January 2012 - 06:06 PM.