I've been using and upgrading TMG for 20 years, and I check at least once a year for a new version.
In my experience with computer software, once a year is way too seldom to check for updates for any software product. But that was your choice.
So I checked last month, only to discover that a new version had been released.
Yes, Version 9 was released the first week of March, nine months ago.
The "burden" (as mentioned in a previous post) to keep up-to-date is one which for which WhollyGenes must take some of the initiative - particularly if the business model is so dependent on people buying the newest version. Yet, in all the years I've had TMG I've never once had a notification to tell me a new version was available (and yes, I've double checked that my main email address is registered with them, and no, I don't have any anti-spam enabled, and no, I never delete emails so can be sure that I've not been notified).
It has been my experience that Wholly Genes has taken considerable initiative to notify users, more than almost any other software company I know of. First, it periodically has sent out newsletters, with examples in 2014 being:
- Feb 2014
- Mar 2014- announcing Version 9
- Apr 2014
- May 2014
- July 2014 - announcing that Version 9 would be the last version and that sales would end at the end of Sept 2014
- Sep 2014 - reminding users that sales by Wholly Genes were about to end
- Nov 2014 - reminding users that Wholly Genes would end sales of their other products at the end of the month
- Dec 2014 - announcing the final, free, update to Version 9
If users have not made a point to ensure that they receive those newsletters, that is their choice.
The announcement of the new Version 9 was posted on this Forum, with lots of comments and follow up posts from users. If users have not been browsing this Forum that is their choice.
There is an email ListServ at RootsWeb about TMG which is run by users. Wholly Genes has posted to that list at least twenty times in the past year, including announcing every upgrade and every newsletter. One can either subscribe, or simply browse that list on the web without subscribing. If users have not done either, that is their choice.
Finally, the software itself will check automatically for messages which are periodically sent out by Wholly Genes. If users have disabled that automatic notification check, that is their choice.
I would never move to the first release of a new version (I've been bitten twice by upgrading in this way).
I often take the same approach, and that is your choice. But I always buy the new version when it is released, then wait for the free first update before installing. TMG is already on the fifth free update of Version 9. Anyone who has bought Version 9, but has chosen not to install it yet, will be able to download the full installer of the V9.05 update for several months to come, and thus install the final Version 9 whenever they decide.
Programs don't last forever, of course, but to prevent loyal users from upgrading to the final version is truly a disgrace.
I fail to see how Wholly Genes has prevented people from upgrading to the final version. Version 9, which is now known to be the final version, has been on sale for at least 7 months. In almost all other similar circumstances I have encountered, a software company going out of business has simply closed its doors with no notice. Wholly Genes gave about three months notice of shutting down, and is still providing user support (though no sales) through the end of this month.
I am just a user who has volunteered to answer questions on this Forum, but in my opinion Wholly Genes has attempted to communicate regularly and often with its users. If users choose not to listen, that is their choice, but does result in consequences.