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  2. New Laptop Installation

    > My old laptop shows under Backup Data Wizard: > C:\Users\2390\Documents\The Master Genealogist v9\Projects\MergedFamily_.PJC You can use a flash drive to copy the 'The Master Genealogist v9' folder from the Documents folder on your old machine to the Documents folder on the new laptop. When you run TMG on the new laptop, use File / Open to select your project. Be sure to check Preferences to be sure that the paths for the project on the new laptop are correct.
  3. TMG V8 won't stay available for updates

    You need to unlock TMG twice. 1) Unlock when running TMG normally (as a standard Windows user). 2) Unlock TMG when running as administrator. Right-click on the TMG shortcut and select 'Run as administrator'. Select [Yes] in the user Account Control prompt and enter your registration information to unlock. Exit TMG when done and run TMG normally after this.
  4. New Laptop Installation

    Join the former Rootweb list: TMG-L@groups.io There is a very active group there. This sort of problem seems to show up several times a month on the list. - Sally Houston
  5. New Laptop Installation

    Not sure this is very active anymore. I got a new laptop last June, for TMG. I had so many issues on the install, I quit, and it has been sitting here unused for 11 mos. Fastforward: my 5 yr old Dell is really wonky and on it's way out. Display keeps going black. I need to get my DB to a new machine. So today I am trying again. The old install shows as OS (C:)>Program Files(x86)> The Master Genealogist v9 and then all the folders show under that folder. Old machine I look under This PC> Users>2390> Documents> The Master Genealogist v9> my Backups and Exhibits, config files are all there. ___ My new laptop shows I go to This PC> Windows (C:)>Program Files (x86)> The Master Genealogist v9> all the folders are there and fine. If I look under This PC, I have to hit Windows(C;) first, then Users> 2390> Documents...it is completely empty. no Folders whatsoever. My old laptop shows under Backup Data Wizard: C:\Users\2390\Documents\The Master Genealogist v9\Projects\MergedFamily_.PJC Suggestions?
  6. I have V8 of TMG that we copied from my old laptop to my new one a couple of years ago. Every since then I have had a problem with opening the program. It will work for two or three times of opening it, then it reverts to making me reenter my serial code to re-register it. Is there any way to fix this so I don't have to keep doing it? I know the program is old and no longer supported but I thought someone may have ran into this problem and knows how to fix it. I am in the process of looking to replace TMG even though I don't want to. Love this program. :-( Susan D. Slade Grossl sdsladegrossl1@outlook.com
  7. TMG to the Bitter End

    I think I have hit that bitter end. Hard Drive crashed. PC Techs were able to save TMG data from my backups. BUT I cannot locate the license code for my copy to unlock. Does anyone know of someone who is no longer using their copy of TMG v9? I would be will to consider purchasing. I have presiously posted message to support but never had a reply.
  8. OLE IDispatch exception code 20103

    This appears to be a problem with the TList7 control. In other words, this is a program issue, not a data issue. First try Control Panel / Programs and Features / The Master Genealogist v9 / Repair. If Repair doesn't work, then you should do a clean uninstall and reinstall. Uninstalling/reinstalling will not affect your data; however, I'd backup your data first as a precaution .
  9. I'm running TMG 9.05 on Windows 10. Recently I dis a backup of my project and then deleted it and restored to a version from previously in the day. Now I'm getting this message, and sometimes others as well: Red X OLE IDispatch exception code 20103 from TList7: Item not found.. 54 FRMEXPLORER.CNTPVIEW.CNTTREE.MUPDATE with buttons to Abort Retry Ignore If I ignore it then I get this Red X OLE error code 0x800a017d: Unknown COM status code. 55 FRMEXPLORER.CNTPVIEW.CNTTREE.MUPDATE with buttons to Abort Retry Ignore If I ignore it then I get the same error again but with 55, ignore again and I get 58 and then it goes away. Just previous to this I double clicked to go to another person. What causes this and how can I fix it? See attached trouble.txt. trouble.txt
  10. Spliting 1 TMG Data Base into 2

    Jim, I'd think very carefully about the pros and cons of splitting your database. As Sally Houston says, most TMG users discourage splitting for a whole variety of reasons. The most important (from my perspective) is that you don't need to. I have a database of some 6,000 people belonging to several different family lines. I use flags to differentiate those different families and that works very well indeed. If you want to find out more, I'd suggest you subscribe to the TMG email list where you can look through the archives and/or ask for elaboration from the many knowledgeable people on that list (many more than I think now use this forum). Go to https://tmg-l.groups.io/g/main Lindsay Graham, Canberra, Australia
  11. Do you not have children or plan to have any? Your children will want to know both sides of their ancestry. And, depending on where you and your wife are from, you may share ancestors, generations back. I discovered my parents were 6th and 7th cousins through their lines to early New England. If that happens, you will wind up having to enter information twice with two trees. Most responses to this question (comes up often) that I've see, discourage splitting or setting up separate trees. - Sally Houston
  12. Over the years, I've built 1 large database that includes both my family and my wife's. I have had thoughts of spliting the 2 families and wondering if there is a right way and a wrong way to accomplish this. Has anybody out there ever done this with TMG v9? Is it even possible? Maybe someone out there can give some advice as to how to approach this task if possible at all. Maybe you can just tell me if I'm crazy for trying... Any suggestions or advice would be greatly appreciated. Jim
  13. List of Names... Filter... Tag Type... Label Equals NAME-VAR AND # of Citations Equals 0 END ...
  14. Having trouble coming up with reports listing: Name-Var tags that are never used as a name variant with any other tag? Name-Var tags with no Citation? Name-Var is dupe of Primary Name? TIA for any help! ~Carol in New Mexico
  15. ID step & Adopted

    Thanks Terry. Works like a charm. I still have much to learn on creating filters.
  16. I have created a new Timeline for France based on Judy Jacobson's "History for Genealogists". There may be some errors in it, but the brief trials I have made show some interesting information when looking at my French ancestors. I am attaching a ZIP file of the timeline for those interested. Just download, unZip it, and place the three contained files in the TMG Timelines folder. Lee Hoffman France Timeline.zip
  17. ID step & Adopted

    Grady, This filter with a List of People report, or in the Project Explorer, seems too work: Mother-Adopted Child ID <> Does not equal 0 OR Mother-Step Child ID <> Does not equal 0 OR Father-Adopted Child ID <> Does not equal 0 OR Father-Step Child ID <> Does not equal 0 End Terry
  18. ID step & Adopted

    Hi Terry. Nice to hear from you. They are entered as Son-Step, Dau-Step, Dau-Adopted, Son-Adopted. Thanks, Grady
  19. ID step & Adopted

    Grady, It depends entirely on how you have entered them in your database. How would you recognize a step-child or adopted child if you were looking at them in TMG?
  20. Cousins Marrying

    When using the relationship chart function, I notice that selecting a child of cousins and another individual yields only the male line for the child of cousins. Is there any way to see multiple lines of relationships or just, say, the mother cousin's line? Thank you, Grady
  21. ID step & Adopted

    How can I get a list of step children and/or adopted children in my database of people? Thank You, Grady
  22. Many thanks Terry. I incorrectly applied to the TMG downunder group and I am now trying to subscribe to the main one....which you suggested. I appreciate your help Bil
  23. According to the reports on the TMG list, this issue with Trend is not related to installation, but continues every time you use TMG. The user who first reported the issue says he is in conversation with Trend and they are working on the issue, but at last report have not fixed it. They say the issue is not just with TMG , but also impacts a few other programs. You may want to read the posts on the TMG list to understand what is going on. At least some of the posts have the subject "Trend Micro Security software interference". You can access the TMG List at https://tmg-l.groups.io/g/main
  24. Many thanks Terry and Jim....I really appreciate your help. I shall try and experiment with some of the possible applications that you have suggested. I do have Trend and it is possible that I need to close it down while I reinstall TMG. Anyway, thank you both so much for your suggestions Bil
  25. Adding Ancestors to Focus Group Question

    I checked the focus group tool on my installation and found no problems. You should select one person (different from the current person) and add that person to a empty focus group. Then select that person and test each of the functions one at a time. Test adding a spouse, adding ancestors, and adding descendants.
  26. Terry is right. A number of external applications (anti-virus, anti-malware, syncing, real-time-backup, etc.) have been found to interact with TMG and cause problems. This is a likely cause of your issue. You need to work through there applications and determine if you can resolve the problem.
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