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  2. Hello Jim Ignore this post thank you Thank you. It was definitely showing bold in the surname and couldn't fix it. I did another default setting and got bold surname text back. However, I am now getting "Jasmine (--?--)" when I don't have a surname. In names, I have spouses checked. In names, I have surname caps which I use, but it is showing "empty name text (--?---)." Now I cannot see what I have done to cause this. My memory, as you can guess, is not what it was. I won't have many people who don't have a surname. I looked into report output and I found the same family and no I don't have (--?--).showing. i went into another project and it is the same setting in names.. Sorry about this.I appreciate your assistance. Edit. Hold off on this as I deletedd it and did another chart but cannt find the family. Checking it out
  3. Surnames in the DIC are Arial, 8, bold by default and output correctly for me..
  4. Hello Jim Yes this worked thanks. I now have another problem. I reset the fonts and colours. I wanted surname in Bold and I set that in the fonts and clours. All the rest of document I checked and they were "regular.". I saved the settings but I cannot get surname bold back in reports Have you any ideas, please?. I checked this four times.I notice there are several options for bold. I use Arial. One is narrow etc kind regards
  5. The first thing to do is to click [Reset Defaults] for the report and try it. If that works, rebuild the options for the report. You can make a note of the options that you used for the report before resetting to default so that it's easier to get back to where you started.
  6. Sorry, have version 7. My typesetter is having trouble with my charts fitting.I give him a Word copies for each family. He won't give me a margin suggestion. I looked at "options" again to see what I could do. Messed around with index (didn't need it) Now when I create a chart it doest collect data for that family but in the right-hand corner, it starts counting " Progenitors." It was counting up 2nd generations and 700,000 (haven't got this number of people) and knew I had done something wrong. How do I enable indexes, please? I unticked everything in but it is still happening. Can't stop it and have to close the programme. Your assistance appreciated. Going to print asap and I am completing charts. Just checked another project and although index filled in as per default (I think) it still counts" Progenitors." It was counting up 2nd generations and 700,000+ . Must be something else. Thank you. I hope someone can help. I am in a lather. Regards
  7. DIC report [Options] / Miscellaneous tab / select 'Suppress details for living people'
  8. When I started this research back in version 2 privacy was not an issue and I was provided with full personal details such as DOB. Things have changed. I haven't been asked to hide these details by anyone, but I want to and the book is in the process of being printed. It is for family only but talking about 10,000 people. I have regular newsletters I send out but still, no one has asked me. Is it too late now? I do not want to change my whole database unless it is reversible. Cheers
  9. Source Report

    About 60% of the people in my project have at least one non-Primary Name Tag. If a Citation is not attached to the Tag (including the Primary Name), how are you or anyone able to determine where it came from and how accurate it is? Lee
  10. I don't think there is a way to print a Flag value on a chart. A Flag's value can be inferred however, by using it to display the person's in a certain way through Accents. Lee
  11. TMG v9 problems

    Folders are always marked read-only. When you open a folder properties and unselect read-only, the files contained will be marked read-write. I'll make a GEDCOM for you if you send me your project or a project backup. If the backup is too large to email, you'll need to upload the project so that I can download it. You can contact me by email by clicking on the link below... Jim Byram
  12. TMG v9 problems

    I've bought another software (Legacy 9.0) and to import my TMG9 project data I need a "good" GED file. I can't get TMG9 to export a decent one because of the issues I am having. In trying to get TMG9 working enough I I went to the folders/files that the error message said was "read-only." I then changed the properties of those folders to undo the read only and selected "apply" but when I reopened the folder it still said "read-only". Importing the GED file I did created ended up giving me all the names but no relationships, so I'm anxious to get something that incorporates all the correct information. Any ideas further?
  13. TMG v9 problems

    You never need to close Windows to end a TMG process that won't close. You open the Task Manager with Ctrl+Shift+Esc, select the TMG process, and click [End task]. These kinds of issues are not uncommon. Maybe it's time to consider moving on from TMG.
  14. TMG v9 problems

    I unselected ready only and I was able to start TMG and backup the project but after backup finished I got a message about a read only file. Now I can't close it without closing windows. My data from this morning is still in the project.
  15. TMG v9 problems

    (I'm assuming that you are using the default TMG user folder. Try this. Use File Explorer to browse to your documents folder. Select the "The Master Genealogist v9" folder, right-click on it and select Properties. Unselect Attributes: Read-only (the mark will clear) and click [OK]. Now try TMG.
  16. TMG v9 problems

    Doing what you suggested did make a difference. However, the next day TMG was not working well and wouldn't let me backup or close it. Today I tried to backup but it gave me an error message and wouldn't let me do it. When I did File/close project it just closed without any of the normal screens that I usually get on closing. This morning it wouldn't let me backup but I just was able to and after it finished I got "Cannot update the cursor _FILES_ROLES since it is read-only." There seems to be a trend with issues involving read-only situations. Now it doesn't want to close. I also get messages that the project is in use elsewhere and it isn't. "Close window" doesn't close it. It's really hosed up. However I was able to enter data successfully today.
  17. TMG v9 problems

    Run optimize, validate file integrity, optimize, and then reindex. See if that makes a difference.
  18. TMG v9 problems

    When I start TMG9 I get several dialog boxes that tell me that dbf files are read only and I have to go through several ignore dialog box choices and then the pro0gram starts. Now when trying to add a sibling I get a message that the index tag is not found...3132 GETROLETR. Is there a simple way to repair this. I was having similar problems with v8 and recently upgraded to v9 to hopefully get away from the problems but it continues to occur. Bill
  19. Journal Report printing problem

    I'm not running any other programs as administrator. To be honest, I don't recall what led to my running TMG as an administrator...but something wasn't working correctly and choosing to run TMG as administrator solved a problem. I could test it to see whether it's really necessary, but I'm so used to the security prompt when I start TMG, so it's no big deal. "No downside" makes me feel better. Thanks for your help!
  20. Journal Report printing problem

    How many other apps do you run as administrator? Other than needing to deal with the security prompt every time that you start TMG, there is really no downside.
  21. Journal Report printing problem

    To be honest, I don't recall why I found the need to run TMG as administrator. Is there any problem doing so?
  22. Journal Report printing problem

    Normally, there should be no reason to run TMG as administrator. You don't need to use the Microsoft Print to PDF printer driver if you are using the Adobe Reader (PDF) output option since it uses the Wholly Genes PDF printer driver. You do need to have a default printer driver assigned in Windows in order to generate any kind of report from TMG. The Microsoft Print to PDF driver can fulfill that role even if you never actually use it.
  23. Journal Report printing problem

    Jim, that's interesting. I just checked, and I am running TMG as administrator. Using Adobe Reader, I have to rename the file before I "print" the reporter, rather than after (as I was doing when I chose Microsoft Print to PDF), but I can deal with that. Is there any reason why I shouldn't be running TMG as administrator? Also, I should be using Microsoft Print to PDF in Printer Setup?
  24. Journal Report printing problem

    The Wholly Genes PDF printer driver works when you run TMG as administrator. (in other words, when you select the report destination as Adobe Reader (PDF)) It usually gives an error when you run TMG normally.
  25. Journal Report printing problem

    Something weird just happened. I chose Adobe PDF...and it worked! Wasn't that something that wasn't working with Windows 10? It's working now! I get the "Not responding" message, but in less time than when I was using the Microsoft Print to PDF driver as the printer, I would first have it fail...and then it would take a very long time for my larger journal reports to "print."
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